Foundations
Introductory sessions explain the purpose of the organisation and the values that shape every course.
Discover how HILT developed its training programmes in London, from early workshops to the structured courses it offers today.

Core principles that have guided HILT courses since the early years.
Introductory sessions explain the purpose of the organisation and the values that shape every course.
Hands-on exercises build confidence in communication, record keeping and working with diverse groups.
Trainees learn to review their own work, seek feedback and grow steadily within a supportive cohort.
A timeline of changes that shaped HILT training.
Volunteers shared knowledge through short workshops held in community rooms across central London.
Written curricula were introduced so that every trainee received consistent teaching and assessment.
In-person sessions were combined with online modules, widening access for people across the city.
Every course balances theory with supervised practice. Trainees observe experienced practitioners, take on supported tasks and then discuss what worked and what could change.
This approach has remained central to HILT training, ensuring that skills learned in the classroom translate into dependable support for the people who need it.


A foundation course for new volunteers and staff, covering history, values and safe working practice.

For experienced helpers ready to lead sessions, mentor newcomers and contribute to curriculum design.
No previous experience is required for the introduction course. Advanced pathways ask for completed foundation modules.
Introductory courses run over several weeks, with sessions spaced to allow reflection and practice between meetings.
Participants who complete assessment receive a certificate confirming the modules they have passed.